Customer Service Manager

Functional Responsibilities:

Conduct timely and thorough investigations of PD/BI claims, determine liability and coverage, review appraisal estimates, supplements and subrogation demands.  Deny, settle, or authorize payments for claims based on coverage, witnesses, and attorneys.  Pro-actively develop information regarding all potential exposures and continually assesses reserve adequacy in accord with established protocols.

Desired Qualifications:

Bachelor’s degree or equivalent business experience.  2+ years claims experience preferred. Strong written and verbal communication skills, superior customer service orientation along with excellent time management and analytical thinking skills.

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